Beth Ann Lopez – Using Tech to Connect Vietnamese Patients to Doctors 24/7
Despite being plagued by chronic inefficiencies such as long lines, unpredictable hours, and uncertain quality, the health sectors of many emerging markets remain largely unchanged by new technology. Patients rely on word of mouth recommendations to choose providers – a daunting task in Vietnam, where there are over 50,000 private clinics alone. Doctors rarely have access to comprehensive patient medical records and spend much of their time seeking new patients and filling out paperwork. Patients, in turn, find themselves undergoing overly short consultations and multiple visits to doctors and specialists with virtually no coordination of care.